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How can I help?

Before writing to me, see whether your question is answered below.

Frequently asked questions

Does it cost anything?

No. The site, checking whether you’re a referral and the Trading Hub cost you nothing: to join, your account just needs to be a referral, with no minimum trading volume. I don’t sell anything.

What is the Trading Hub?

My private Telegram group, where I share my analysis and my trades with my referrals. It’s for anyone whose exchange account was opened with my link or my code.

What does being a referral mean?

That you opened your exchange account with my link or my code. You can check it in a moment in Am I a referral? with your exchange and your UID.

Where do I find my UID?

In your exchange profile, next to your name or your email, with a button to copy it. Bitget: on the website, hover over your profile in the top right; in the app, tap your profile in the top left, then “Profile”. Bitunix: on the website, click your profile in the top right. BingX: on the website, hover over your profile in the top right; in the app, tap your profile in the top left. OKX: on the website, hover over your profile in the top right; in the app, open the menu, then “Profile and settings”.

How do I join the Trading Hub?

You need to be 18 or over and have an exchange account opened with my link or code. Fill in the Trading Hub form with your exchange, your UID, your email and your Telegram username, the one that starts with @: you’ll find it in Telegram’s Settings and, if you don’t have one, you can create it there. If the exchange confirms that you are a referral, it gives you a personal link to the Telegram bot, which lets you into the group. Open it from the same Telegram account you entered in the form.

My account doesn’t show up as a referral. What do I do?

Check that the exchange and the UID are correct and, if you've just created the account, try again in a while. If it still doesn't show up, your account wasn't opened with my link or code, and the code can't be added afterwards. You have two options: open an account on another of the exchanges from My exchanges and join the Trading Hub with it (it's the quickest, and you can keep using the one you have), or make your account a referral with your exchange's steps. Each exchange's steps are in Help.

I opened my account without your code. Can I still join?

Yes, although the code can’t be added to an account that already exists. The quickest way is to open an account on another of my exchanges with my link, from My exchanges, and join the Trading Hub with it: you can keep using the one you have. If you’d rather stay on your exchange, open a referral account there. On Bitget, open another one with a different email and my link; or delete yours, wait 30 days and create it again with my link and the same identity verification. On BingX, open another one with my link and move your identity verification to it. On Bitunix, open another one with a different email and my link.

I don’t have Telegram, or the bot link doesn’t work

The Trading Hub is on Telegram: if you don’t have it, install it and create your username, the one that starts with @, in Settings. The bot link is personal and only works from the Telegram account you entered in the form. The group invitation works once and expires after 15 minutes: if you missed it, open the bot again and it gives you another one, up to 3 every 24 hours. If you’ve already joined and can’t see the group, search for “Trading Hub” in your chats.

Can I be removed from the Trading Hub?

To stay in, your account just needs to remain a referral, with no minimum trading volume: the bot checks it every day. If it stops being one, the bot lets you know privately and, if it still isn’t one 7 days later, removes you from the group. You aren’t banned: if it becomes a referral again, open the bot again and it lets you back in.

What language is the Trading Hub in?

In Spanish, like my videos and my live streams.

How do I take part in the tournament and the giveaway?

Until 2 November there’s a trading tournament on Bitunix, Bitget and BingX, won by percentage return (ROI), not by how much money you have: to take part, your account on each exchange has to be created with my link. Every live stream has a giveaway: enter once in Giveaway the UID of your account on each exchange and you’re in all of them, with one entry per person. The rules are next to the form, and everything else is in Triple tournament.

What is the newsletter?

An email I write to you every Monday: an idea on mindset to trade with a clear head, the week’s summary with my videos, and the events and promos of my exchanges. It’s free, you sign up on the newsletter page and you can unsubscribe with the link in every email.

Do you give investment advice?

No. What I publish is general and educational information, the same for everyone: it isn’t advice or a recommendation for you, because I don’t know your situation, and every decision is yours. The details are in the terms.

How do I know if whoever is messaging me is really CryptoBruj?

I never message you first in private, neither me nor anyone on my team, and I’ll never ask you for money, passwords, keys or your seed phrase. I don’t manage funds or trade for anyone either, and I don’t sell anything: no courses, no access to groups. If someone does any of that in my name, it’s a scam: don’t pay them or give them any details, block them and report them. Giveaway winners are told by email, never by private message.

How do I delete my data?

Write to me at ayuda@cryptobruj.com and tell me what you want deleted. You can unsubscribe from the newsletter yourself with the link in every email. What is kept and for how long is in the privacy policy.

Write to me

I answer by email. I will never ask you for passwords, keys or money: if someone asks you for them in CryptoBruj's name, it isn't me.